Focus Media & Design
Hands working on a website layout at a laptop

Website support without a new quote every time

UnlimitedWebsite Fixes

Send us the website changes you keep putting off.

$150/month

Book and start my plan

This week's price... may increase later.

One website. Unlimited eligible requests. One active fix at a time.

Stop letting small website tasks pile up.

We complete one eligible request at a time, so your website keeps moving without a separate quote, invoice or support call for every small task.

See what counts as a fix
Website maintenance work at a desk

One queue. One active fix. Steady progress.

Small tasks, done properly

What counts as a fix?

  • Replace one image
  • Update one block of text
  • Change one price
  • Correct one broken link
  • Update business hours
  • Change contact information
  • Replace one downloadable file
  • Update one button
  • Correct one small mobile-spacing issue
  • Adjust one existing form field
  • Fix one minor display issue
  • Update one existing product or service detail
  • Replace one existing testimonial
  • Update one existing team profile
  • Make one small SEO title or description update

Each request must be a minor change to an existing website element. Focus Media & Design confirms eligibility before beginning the work.

How it works

One queue. One active fix. Steady progress.

1 /of 5

Join the plan

Pay $150 to start your monthly membership.

Supported platforms

We work where your website already lives

    If your website uses a different platform, tell us and we will review it manually before accepting payment.

    One plan, no tiers

    Unlimited Website Fixes

    Every membership includes

    • One website
    • Unlimited eligible requests in the queue
    • One active request at a time
    • Most eligible requests completed within two to three business days after receiving everything required
    • Secure request portal
    • Request tracking
    • Service-credit guarantee

    This week's price

    $150/month

    This week's price. Your checkout confirms $150 monthly billing.

    No three-month upfront payment. Your plan renews monthly until you request cancellation. One website and one active request at a time.

    Book and start my plan

    Service-credit guarantee

    If we can't fix it, you keep the value.

    If we accept an eligible website fix and cannot resolve it, your current month's $150 membership payment becomes credit towards a new Focus Media & Design service.

    • The request must qualify as an eligible fix.
    • Focus Media & Design must accept it before work begins.
    • The customer must provide all required access and information.
    • The credit cannot be used for another membership payment.
    • The credit is not redeemable for cash.
    • The credit must be used within 90 days.
    • The maximum credit is $150 per billing cycle.
    • Third-party outages, unsupported platforms, malware, hosting failures, missing access and work outside the membership scope do not qualify.

    Add-ons

    Bigger jobs, quoted separately

    Every add-on requires your approval before payment or work begins.

    Secure request portal

    Add requests to your queue

    Request tracking

    Add requests to your queue

    Update one block of text
    Change one price
    Replace one image

    One request becomes active

    Correct one broken link

    One active request at a time

    Submit unlimited eligible requests while the membership is active.

    Focus Media & Design

    Small tasks, done properly

    Simone of Focus Media & Design with website designs

    Join the plan

    Start your monthly plan.

    Choose a call and pay $150/month

    Questions

    Before you join

    What does unlimited mean?

    You can add as many eligible requests as you like to your queue while the membership is active. We complete one request at a time, in the order you prioritise.

    Can I submit more than one request?

    Yes. Your queue can hold unlimited eligible requests. Only one request is active at any time, and the next one starts when the active one is completed.

    What qualifies as a fix?

    A minor change to an existing element of your website, such as replacing an image, updating a block of text or correcting a broken link. Focus Media & Design confirms eligibility before beginning the work.

    How quickly are requests completed?

    Most eligible requests are completed within two to three business days after we receive everything required, including access and content.

    Can you redesign my website?

    No. Redesigns, new pages and new sections are outside the plan. If you need one, we provide a separate add-on quote and never charge for it without your approval.

    Can you build a new page?

    A new page is not part of the membership, but it is available as an add-on from $250, quoted and approved before any work begins.

    Can I use the plan for multiple websites?

    The plan covers one website. You can add an additional website for $100 per month as an approved add-on.

    What happens if you cannot fix my request?

    If we accept an eligible fix and cannot resolve it, your current month's $150 membership payment becomes credit towards a new Focus Media & Design service, under the service-credit guarantee conditions.

    How does billing work?

    The membership is $150 per month, billed monthly from checkout. You can request cancellation from your member portal before the next renewal.

    How do I cancel?

    Request cancellation from your client portal or by contacting us. Cancellation stops future renewals and we confirm the final service date in writing.

    What if my website is already seriously broken?

    Website recovery, malware removal and hosting failures are outside the plan. Tell us what happened and we will quote the repair separately before any work begins.

    Stop letting small website tasks pile up.

    Start at $150 per month this week. Add your eligible requests to the queue and we complete them one at a time.

    Book and start my plan