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Get More From Your
E-Commerce Store

Successful E-Commerce stores attract and retain customers. Your ideal customers will purchase from your store on a repeat basis. Learning how to turn a first time buyer into a loyal fan is the key to massive E-Commerce growth.

Focus on your existing customers before spending on advertising

It’s easy to think that spending money on advertising is the quick answer to generating growth for your E-Commerce business.

It makes sense to pay to bring more visitors to your website, right? Sure… but it takes time and money to get someone who has never heard of your business, to make their first purchase.

You already have people that know, like and trust your business. People that have spent money in your E-Commerce store.

Switching your focus to your existing customers will give you opportunities to sell more to people who already trust you.

It’s easier to sell again to someone who has purchased already, than it is to get a stranger to become a brand new customer.

Are you helping your customers to make more purchases on your website right now? Are you actively following up with them?

If you’re not, it’s time to change.

Private Coaching - Focus Media & Design

Attract and engage - the simple secret that leads to growth

Your E-Commerce website needs to be set up to attract visitors and to engage them when they arrive.

If you’re not capturing the interest of visitors to your website and engaging them into taking action, you’re losing out on opportunities to sell more of your products.

You have around 5-7 seconds to capture the immediate interest of a website visitor. If you don’t succeed here, they’re going to click back in their browser and look elsewhere.

Not every visitor will be ready to buy when they visit your store. In fact, the majority of your visitors are more likely to be browsing.

You should ensure that you have systems to set up to capture the details of someone who isn’t ready to buy, so they can be added to your newsletter. This allows you to build and nurture a relationship with them over time.

Do you answer yes to any of these?

Our E-Commerce Audits have been designed to help you with all of the above issues…and more!

Yes, I'd like to get more from my E-Commerce store

As an E-Commerce store owner, you know that if your website is not performing well – you’ll lose out on valuable income.

You may already have noticed areas where you need to make changes to encourage growth. This is great, as it gives you an action plan and a starting point to make changes.

However, many E-Commerce business owners simply aren’t aware that their website isn’t performing well. They’re seeing some sales, they’re making a profit, so things seem okay. Yet, there are opportunities passing them by, simply because they’re not aware of them.

Your biggest challenge with your E-Commerce store is bringing visitors to your website and encouraging them to make a purchase. You need visitors to be able to trust your business and feel confident in placing an order. With the right tools and tactics in place, you can use automation to turn that brand new customer into someone who makes a 2nd purchase, 3rd purchase and beyond.

But what about those challenges that you’re not aware of?

It’s no longer okay to just set up an online store and hope that everything is working okay. Sure, you can use paid advertising to send visitors to your website, but you’re wasting money if you don’t set your website up to convert those visitors into customers.

As your best sales platform, your E-Commerce website has the power to make or break your business. It needs to be accessible, easy to use, engaging and encourage conversions.

Our E-Commerce Audit service has been created to help you to identify problems and opportunities with your website. Together, we can make sure your store is ready to turn visitors into loyal fans.

So what exactly is an E-Commerce Audit?

It’s a deep dive into your E-Commerce website. We’ll be looking at design, content, layout, functionality and conversions – ensuring that your website has elements in place that will boost your conversions.

Think of the E-Commerce Audit like a tune-up for your store. You need to make sure that your website is in good order so it can be the most effective selling tool possible for your business.

At the end of the E-Commerce Audit, we’ll provide you with a PDF report of our findings as well as any action points that we recommend implementing. As part of the service, you get 2 hours of our time included, so we can use this towards resolving any issues that we’ve identified.

Ready to get started? You can click the button below to order our E-Commerce Audit service. You’ll be taken to our checkout to complete your purchase.

Our E-Commerce Audit is priced at $499, which includes our time spent auditing your store and also 2 hours of inclusive time assisting you with implementing any recommendations that we’ve made.

After your order has been placed you’ll receive a welcome email and instructions on how to send over a few details tha twe’ll need before we start.

The audit process typically takes around 3-5 working days after we receive your purchase and schedule you into our systems.

We look forward to helping you to get more from your E-Commerce store.

E-Commerce Audit

Get more from your E-Commerce store
$ 699
  • Homepage Audit
  • Site Search Review
  • Category Page Audit
  • Product Page Audit
  • Brand Page Audit
  • Cart & Checkout Audit
  • Abandoned Cart Review
  • Email Marketing Audit
  • Legal Pages Audit
  • Video Report supplied with action points
  • 2 Hours of inclusive time to implement recommendations

What's included in our E-Commerce Audit?

Our E-Commerce Audit takes a deep dive through nine key areas of your E-Commerce store. The results of the audit are supplied as a PDF report with action points and recommendations for changes. Finally, we include 2 hours of our time to help you with implementing the recommended action points.

Homepage Audit

We’ll look at your homepage and the message you’re displaying to your audience as soon as they reach your website. Is the page easy to understand and welcoming to new visitors? Can they easily find your bestselling or latest products?

Site Search Review

We’ll review how you’re using search on your website and how the search results are displayed to your visitors. Are visitors easily able to find what they’re interested in? Are suggestions made to them as soon as they start typing?

Category Page Audit

Category pages are a common area where website visitors can first enter your website. They need to be set up to immediately engage interest and help the visitor to find what they’re looking for. Layered navigation is critically important here.

Product Page Audit

Users searching for a specific product will often enter your website directly on a product page. Your product pages need to be designed to help the user understand if this product is right for them. Reviews are critical, as they help to add social proof.

Brand Page Audit

Brand pages are something that many E-Commerce store owners forget about or don’t pay enough attention to. They’re pages that can rank in the search engines and help to bring traffic to your store, looking for products from a specific brand.

Online Learning

Cart & Checkout Audit

Now we get to the buying process. What’s the experience like for the user when they add products to your cart and proceed to the checkout? Are you making it a pain free process for them to make a purchase? Are you utilising opportunities to up-sell or cross-sell more products at the checkout?

Abandoned Cart Review

70% of carts are abandoned on average. Are you taking any steps to follow up with users who abandon their shopping cart on your E-Commerce store? An Abandoned Cart sequence would be triggered by your store and sent out via your email marketing platform.

Email Marketing Audit

Not everyone that visits your website is ready to buy, so you’ll want to be capturing the details and adding them to your email list. You can nurture these subscribers and encourage them to become customers. We’ll be checking any email opt-in areas that you have, as well as your welcome message.

Legal Pages Audit

Every website should have clearly defined and displayed legal pages. For example a privacy policy page and a terms and conditions page. We’ll review your website to ensure these pages are easy to find for your visitors. Please note – we will not be reviewing the specific content of the pages as we’re not lawyers!

Client Website - Lookie Lookie

VIDEO Report With Action Points

Once we have completed the E-Commerce Audit we will create and send over a VIDEO report document, with included action points and recommendations. You can use this document to start planning changes to your store.

2 Hours Included - Implementation Time

We include 2 hours of our time to assist you with resolving any action points that we’ve found as part of the E-Commerce audit. If you need more time than we’ve included, we can assist with further action points at our standard hourly rate.

Feedback From Our Clients

“...I have the tools I need in order to carry out the things I need to do for my business...”

“ ...just save yourself the hassle & go straight to Focus Media & Design...”

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